airports

Saudi Arabia’s flagship carrier, Saudia, registered the fewest complaints among the Kingdom’s airlines and documented a 95 percent resolution rate, according to official data. In its May rankings of air transport service providers and…
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Middle Eastern airports are prioritizing sustainability, eco-friendly infrastructure and renewable energy to combat climate challenges, a recent study showed. In its latest report, Bain & Co., a management consulting firm, also…
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Customer service offerings at 16 Saudi airports have been recognized with a prestigious global award. The Airports Council International’s Customer Experience Accreditation for 2024 has recognized facilities operated by the Kingdom’s…
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Saudi Arabia’s airports recorded an 18 percent surge in the number of flights and passengers during the month of Ramadan and Eid Al-Fitr holidays compared to the corresponding period last year. According to a statement released by the…
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Ten out of the 11 airports in Saudi Arabia that received passengers’ complaints in February resolved them on time, according to the General Authority of Civil Aviation. In its monthly classification for air transport service providers,…
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Egypt began the executive process for offering the management and operation of Egyptian airports to the private sector, a Cabinet statement said on Monday. Egypt is due to set an international tender for operating Egyptian airports,…
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A British MP was stopped from getting on an Air Canada flight “because his name was Mohammad,” The Guardian reported. Mohammad Yasin, MP for Bedford, was held back for questioning “for a considerable period” before traveling to Canada…
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This year’s Hajj season was declared a success with the Kingdom’s airports serving over 1.5 million pilgrims and transporting 3.2 million passengers through 102 airlines during the pilgrimage period. The number of passengers during this…
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Air traffic resumed at Iraqi Kurdistan’s two airports on Monday evening after a brief suspension due to suspected drones activity in the Kurdish region’s airspace, two security sources said. Air traffic at the airports of Iraq’s northern…
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The International Air Transport Association (IATA) Thursday has urged governments to adopt automated solutions for COVID-19 checks at airports, warning that without automation and process improvements, the time spent by passengers in…
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