Madinah Gov. Prince Salman bin Sultan on Monday visited the Welcome and Reception Center for Pilgrims on the Hijrah route to inspect the services offered to pilgrims and the preparations made to receive those who are coming to perform the Hajj rituals this year.
He also reviewed the center’s workflow, ensuring it guarantees the comfort of pilgrims and the expeditious completion of procedures related to the services provided to them, the Saudi Press Agency reported.
Prince Salman, who is also chairman of the Hajj and Visit Committee in the region, inspected the workflow mechanism and services provided to pilgrims arriving from King Abdulaziz International Airport and Jeddah Islamic Port, as well as those visiting Madinah after completing the rituals.
He also examined the center’s operational indicators, which automatically monitor arrivals and groupings, along with the plan to enhance the service system through screens monitoring bus arrivals and the completion of procedures within a period not exceeding 120 seconds, by guiding pilgrims and ensuring their residences are ready to receive them.
During the tour, Prince Salman received an explanation of the center’s components, including a support center for transportation services, health clinics and ambulance transportation services, as well as the security and safety system and integrated operational services in welcome lounges, bus routes, the charity warehouse headquarters, transportation companies, and other administrative buildings within the center’s scope.