Pilgrims reminded of benefits provided by Tawakkalna app during Hajj

Authorities have reminded pilgrims that the Saudi Data and Artificial Intelligence Authority’s Tawakkalna app provides access to several digital services that can help them during Hajj.

The app provides support for seven languages: Arabic, English, Filipino, Indonesian, Bangladeshi, Urdu and Hindi. The services it provides include the latest information and alerts for pilgrims as they perform Hajj rituals; weather updates for Makkah and Madinah provided by the National Center of Meteorology; readings from the Qur’an; help to determine the qibla, the direction to face the Kaaba for prayer; and prayer timings.

Pilgrims can also use Tawakkalna to display their digital Hajj card (Nusuk), while Hajj workers can access entry permits for holy sites. A “rituals” section gives pilgrims with Hajj permit the option to obtain a permit for Umrah, and provides other services such as a “Help Me” section, a distress call function, and a way to check volunteers’ credentials.

Authorities said the app has 32 million users, provides 315 electronic services, and can be used in more than 77 countries. The annual Hajj pilgrimage will begin on Friday, June 14 and continue until Wednesday, June 19.