Saudi transport authority prepares 27,000 buses for pilgrims

Saudi Arabia’s Transport General Authority confirmed that over 27,000 buses are set to ferry pilgrims around the holy sites during this year’s Hajj.

The authority said more than 3,500 buses will transport pilgrims to and from the Grand Mosque via 16 routes with 11 stops and stations.

The authority also allocated 355 buses for transportation throughout Makkah and 27 buses in Madinah.

Passengers were requested to abide by rules designed to maintain a pleasant travel environment, including not smoking or eating in undesignated areas, nor engaging in loud phone conversations during transport, which may be disruptive to others.

The authority will also compensate passengers when a bus is delayed for more than an hour on rides that are more than three hours long.

When that happens, passengers will be offered free meals and refreshments, in addition to receiving information about how to make complaints and inquiries.