Netflix said, on Tuesday, that it lost 970,000 subscribers in the period from last April to June, avoiding the worst-case scenario the company expected, but it provided expectations less than Wall Street expectations for the current quarter.
The online streaming platform plans to launch a new ad-supported category of subscriptions next year, and warned that the rising dollar was also affecting revenue from overseas subscribers.
Netflix warned in April that it expected to lose 2 million customers this quarter, which has shocked Wall Street and raised questions about its long-term growth prospects.
While the number of customers Netflix lost in the second quarter was less than expected, it estimated that the number of new customers in the July-September period would reach one million.
Wall Street analysts were expecting 1.84 million new subscribers, according to analysts.
In a letter to shareholders, the company said it studied the slowdown further, which it attributed to a variety of factors including password sharing, competition and economic recession.
Netflix remains the dominant streaming service worldwide, with nearly 221 million global subscribers.
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