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A Samsung expert is fired after revealing that she works for free

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An employee working for Samsung said that she was fired from the South Korean giant, after it revealed last month that she was working for free.
And the employee, Jennifer Larson, said in statements to “The Verge”, in an article published on April 14, that she responds to customer conversations through the official “Samsung” website for free.
A day after the article was published, Larson received an email saying that she had been temporarily suspended, and that she would receive an update on her status within a week, but more than a month later, the employment agency “Ebo” told her that she had been fired.
The text of the letter sent to Larson stated that “disclosure of confidential information about the “Ebo” platform on social media, and encouraging visitors directly in the chat, to consider third-party links or content is a material violation of the policy and the agreement, which constitutes the basis for termination of work.

“The Verge” indicates that Jennifer Larson is not the only one who lost her job as a result of speaking in public, but there are two other experts whose work in the sales service at “Samsung Mobile” was terminated after speaking to the same site, but with the difference that they have other jobs available within the agency. Ebo”.
The experts were answering support questions from people experiencing issues with their phones or their orders, rather than from customers trying to decide whether they wanted to use the Samsung S22 Plus or Ultra.
Experts revealed to “The Verge” that “Ebo” agency expects them to end at least 14 percent of their conversations with customers with the sale of a phone, in order to ensure that they remain in their job.

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